Shipping Policy

SHIPPING & DELIVERY

At SYNCSPRINTS LIMITED, we are committed to providing our customers with exceptional service and value. We proudly operate shipping services to over 200 countries and islands, which are carefully selected to ensure efficient delivery.

Shipping Classes and Costs:

We offer three main shipping classes for international and domestic shipping, utilizing premium carriers such as FedEx, UPS, and DHL:
  • Express Shipping: Fastest delivery option.
    • International: £89.99
    • Domestic (within the UK): £29.99
  • Standard Shipping: Balance between speed and cost.
    • International: £49.99
    • Domestic (within the UK): £19.99
  • Economy Shipping: Most economical option.
    • International: £29.99
    • Domestic (within the UK): £9.99

Free Shipping:

  • Free domestic shipping within the UK for orders over £550.
  • Free international shipping for orders over £1099.

Order Tracking:

Once your order has shipped, we will provide you with the processing carrier’s tracking ID via email to the address you provided at checkout. You can track your order through our website using your Order ID.

Shipping Locations and Transit Times:

Below is a table of specific countries we ship to and the estimated delivery times:
CountryTransit Time
United States3-15 Business days
Canada, Europe3-15 Business days
Australia, New Zealand3-16 Business days
Central & South America3-16 Business days
Asia3-14 Business days
Africa3-18 Business days
Note: This does not include our 1-2 days processing time. The order cutoff time is 15:00 GMT.

Additional Information:

What happens if I don’t receive my package within the guaranteed time?
You can contact us for a full refund or reshipment if your package does not arrive within 65 days.
Can I update my delivery address after my order has been placed?
Yes, if your order has not yet been shipped, you can update your delivery address by contacting our customer service by reaching us at Orders@syncsprints.com or +44 7463 633990 or simply by visiting FAQ’s & Help Section Page by clicking Chat Now Button. Once the order has shipped, we cannot alter the delivery address.
What should I do if my order is damaged during transit?
Please Contact Us immediately to report the issue. We will work with you to resolve the situation, which may include sending a replacement or issuing a refund.
If you have any further questions or need assistance, please do not hesitate to contact us at Contact Us.
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